Recruiting Toolbox Blog

Podcast- Designing Better High-Volume Hiring Experiences at Compass Group

Written by Recruiting Toolbox | August 27, 2026 at 7:46 PM

The latest episode features Shay Johnson, Vice President of Strategic HR Partnerships at Compass Group USA, exploring the complexities of designing better high-volume hiring experiences at scale.

With approximately 300,000 associates in the U.S. and 150,000 to 180,000 W-2 hires annually, Shay shares valuable insights on questions such as:

  • How do you design hiring technology that works across more than 30 brands and diverse hiring needs?

  • Where should automation lead the hiring process, and where should humans step in?

  • Can familiar, intuitive technology create a better candidate experience than highly differentiated tools?

  • How can TA leaders demonstrate ROI beyond efficiency and cost reduction?

  • What could agentic and voice AI make possible for hiring, internal mobility, and long-term talent development?

Congratulations to John on another great conversation, and thank you to Paradox for partnering to bring this series to life.

🎧 Listen on Spotify or Apple Podcasts, or watch on YouTube. Find every episode here: https://recruitingtoolbox.com/podcast/

 

 

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