--- title: "Video Interviews: The Next Generation of Bias?" description: "With anything new comes unintended consequences, so we must ask ourselves, will video interviewing en masse create a new way to discriminate? Short answer: why wouldn’t it?" image: https://blog.recruitingtoolbox.com/hubfs/zoom-1073x604.jpg --- [![RT-Logo-400x282-1](https://blog.recruitingtoolbox.com/hubfs/RT-Logo-400x282-1.png)](https://recruitingtoolbox.com/) - [Training](https://recruitingtoolbox.com/training/) - CUSTOM-BUILT TRAINING FOR RECRUITERS & RECRUITING MANAGERS - [Overview](https://recruitingtoolbox.com/training/) - [Talent Advisor Training POPULAR](https://recruitingtoolbox.com/training/talent-advisor-training/) - [Recruiting Leadership Training](https://recruitingtoolbox.com/training/recruiting-leadership-training/) - [Diversity Recruiting Training](https://recruitingtoolbox.com/training/diversity-recruiting-training/) - [Selling and Closing Training](https://recruitingtoolbox.com/training/selling-closing-training/) - [Online Recruiter Academy](https://recruitingtoolbox.com/training/online-recruiter-training/) - [Recruiting Leadership Labs (Managers Only)](https://labs.recruitingtoolbox.com/) - [Recruiting Leadership Lab 50 (Sr Director/VPs Only)](https://labs.recruitingtoolbox.com/rll50/) - CUSTOM-BUILT TRAINING FOR HIRING MANAGERS & INTERVIEWERS - [Interviewer / Hiring Manager Training POPULAR](https://recruitingtoolbox.com/training/interviewer-training/) - [Overview](https://recruitingtoolbox.com/training-for-hiring-managers/) - [License to Hire Training](https://recruitingtoolbox.com/training/license-to-hire-training/) - [Hiring Manager Diversity Training](https://recruitingtoolbox.com/training/hiring-manager-diversity-training/) - [Executive Hiring Manager Training](https://recruitingtoolbox.com/training/executive-hiring-manager-training/) - [Bar Raiser Training](https://go.recruitingtoolbox.com/bar-raiser-training-overview) - [Online Interviewer & Hiring Manager Training](https://recruitingtoolbox.com/training/online-interviewer-training/) - FREE TRAINING - [Recorded Webinars and Conference Presentations](https://recruitingtoolbox.com/training/free-best-practices-webinar-videos/) - [Consulting](https://recruitingtoolbox.com/consulting/) - REAL-WORLD CONSULTING SERVICES - [Learn more about our experienced consultants](https://recruitingtoolbox.com/about-us/team/) - STRATEGY & PROCESS CONSULTING - [Strategy, Org Model, and Process Consulting POPULAR](https://recruitingtoolbox.com/consulting/#strategy) - [Coaching for Talent Leaders](https://recruitingtoolbox.com/consulting/#CoachingforTalentLeaders) - [EVP, Employment Branding, and Messaging](https://recruitingtoolbox.com/consulting/#evp) - [Hiring Manager Self-Service Toolbox](https://recruitingtoolbox.com/consulting/#hiring-manager) - HIRING BAR CONSULTING - [Hiring Standards and Interview Guides POPULAR](https://recruitingtoolbox.com/consulting/#hiring) - [Bar-Raisers and Quality Control Mechanisms](https://recruitingtoolbox.com/consulting/#bar-raisers) - [Resources](https://recruitingtoolbox.com/resources/) - BECOME AN EXPERT - [How to Be a Talent Advisor](https://recruitingtoolbox.com/resources/how-to-be-a-talent-advisor/) - [How to Be an Effective Recruiting Leader](https://recruitingtoolbox.com/resources/how-to-be-an-effective-recruiting-leader/) - [How to Leverage Bar Raisers](https://recruitingtoolbox.com/resources/bar-raisers/) - FREE RECRUITING BEST PRACTICES - [Our Resource Library](https://recruitingtoolbox.com/resources/) - [Recruiting Toolbox Blog](https://blog.recruitingtoolbox.com/blog) - [Recorded Webinars and Conference Presentations](https://recruitingtoolbox.com/training/free-best-practices-webinar-videos/) - [Event Attendee Downloads](https://recruitingtoolbox.com/resources/event-downloads/) - STUFF WE LOVE - [Bookstore and Stickers](https://recruitingtoolbox.com/store/) - [Clients](https://recruitingtoolbox.com/clients/) - CLIENTS - [Who hires us?](https://recruitingtoolbox.com/clients/) - TESTIMONIALS - [Client Testimonials](https://recruitingtoolbox.com/clients/testimonials/) - [ARE YOU A SOLO RECRUITER, AGENCY, OR PART OF A SMALL TEAM?](https://staging.recruitingtoolbox.com/clients/solo-recruiters-agencies-small-teams/) - [How We Support Small Recruiting Teams](https://recruitingtoolbox.com/clients/solo-recruiters-agencies-small-teams/) - [About Us](https://recruitingtoolbox.com/about-us/) - WHAT WE DO - [How We Help Companies Recruit Better](https://recruitingtoolbox.com/about-us/) - WHY CHOOSE US - [Why Companies Hire Us](https://recruitingtoolbox.com/about-us/why/) - OUR TEAM - [Meet Our Team](https://recruitingtoolbox.com/about-us/team/) - [Connect With Us](https://recruitingtoolbox.com/about-us/connect-with-us/) - [Ask Us to Speak at Your Event](https://recruitingtoolbox.com/speaking-engagements/) - [Contact](https://recruitingtoolbox.com/contact/) - [Training](https://recruitingtoolbox.com/training/) - CUSTOM-BUILT TRAINING FOR RECRUITERS & RECRUITING MANAGERS - [Overview](https://recruitingtoolbox.com/training/) - [Talent Advisor Training POPULAR](https://recruitingtoolbox.com/training/talent-advisor-training/) - [Recruiting Leadership Training](https://recruitingtoolbox.com/training/recruiting-leadership-training/) - [Diversity Recruiting Training](https://recruitingtoolbox.com/training/diversity-recruiting-training/) - [Selling and Closing Training](https://recruitingtoolbox.com/training/selling-closing-training/) - [Online Recruiter Academy](https://recruitingtoolbox.com/training/online-recruiter-training/) - [Recruiting Leadership Labs (Managers Only)](https://labs.recruitingtoolbox.com/) - [Recruiting Leadership Lab 50 (Sr Director/VPs Only)](https://labs.recruitingtoolbox.com/rll50/) - CUSTOM-BUILT TRAINING FOR HIRING MANAGERS & INTERVIEWERS - [Interviewer / Hiring Manager Training POPULAR](https://recruitingtoolbox.com/training/interviewer-training/) - [Overview](https://recruitingtoolbox.com/training-for-hiring-managers/) - [License to Hire Training](https://recruitingtoolbox.com/training/license-to-hire-training/) - [Hiring Manager Diversity Training](https://recruitingtoolbox.com/training/hiring-manager-diversity-training/) - [Executive Hiring Manager Training](https://recruitingtoolbox.com/training/executive-hiring-manager-training/) - [Bar Raiser Training](https://go.recruitingtoolbox.com/bar-raiser-training-overview) - [Online Interviewer & Hiring Manager Training](https://recruitingtoolbox.com/training/online-interviewer-training/) - FREE TRAINING - [Recorded Webinars and Conference Presentations](https://recruitingtoolbox.com/training/free-best-practices-webinar-videos/) - [Consulting](https://recruitingtoolbox.com/consulting/) - REAL-WORLD CONSULTING SERVICES - [Learn more about our experienced consultants](https://recruitingtoolbox.com/about-us/team/) - STRATEGY & PROCESS CONSULTING - [Strategy, Org Model, and Process Consulting POPULAR](https://recruitingtoolbox.com/consulting/#strategy) - [Coaching for Talent Leaders](https://recruitingtoolbox.com/consulting/#CoachingforTalentLeaders) - [EVP, Employment Branding, and Messaging](https://recruitingtoolbox.com/consulting/#evp) - [Hiring Manager Self-Service Toolbox](https://recruitingtoolbox.com/consulting/#hiring-manager) - HIRING BAR CONSULTING - [Hiring Standards and Interview Guides POPULAR](https://recruitingtoolbox.com/consulting/#hiring) - [Bar-Raisers and Quality Control Mechanisms](https://recruitingtoolbox.com/consulting/#bar-raisers) - [Resources](https://recruitingtoolbox.com/resources/) - BECOME AN EXPERT - [How to Be a Talent Advisor](https://recruitingtoolbox.com/resources/how-to-be-a-talent-advisor/) - [How to Be an Effective Recruiting Leader](https://recruitingtoolbox.com/resources/how-to-be-an-effective-recruiting-leader/) - [How to Leverage Bar Raisers](https://recruitingtoolbox.com/resources/bar-raisers/) - FREE RECRUITING BEST PRACTICES - [Our Resource Library](https://recruitingtoolbox.com/resources/) - [Recruiting Toolbox Blog](https://blog.recruitingtoolbox.com/blog) - [Recorded Webinars and Conference Presentations](https://recruitingtoolbox.com/training/free-best-practices-webinar-videos/) - [Event Attendee Downloads](https://recruitingtoolbox.com/resources/event-downloads/) - STUFF WE LOVE - [Bookstore and Stickers](https://recruitingtoolbox.com/store/) - [Clients](https://recruitingtoolbox.com/clients/) - CLIENTS - [Who hires us?](https://recruitingtoolbox.com/clients/) - TESTIMONIALS - [Client Testimonials](https://recruitingtoolbox.com/clients/testimonials/) - [ARE YOU A SOLO RECRUITER, AGENCY, OR PART OF A SMALL TEAM?](https://staging.recruitingtoolbox.com/clients/solo-recruiters-agencies-small-teams/) - [How We Support Small Recruiting Teams](https://recruitingtoolbox.com/clients/solo-recruiters-agencies-small-teams/) - [About Us](https://recruitingtoolbox.com/about-us/) - WHAT WE DO - [How We Help Companies Recruit Better](https://recruitingtoolbox.com/about-us/) - WHY CHOOSE US - [Why Companies Hire Us](https://recruitingtoolbox.com/about-us/why/) - OUR TEAM - [Meet Our Team](https://recruitingtoolbox.com/about-us/team/) - [Connect With Us](https://recruitingtoolbox.com/about-us/connect-with-us/) - [Ask Us to Speak at Your Event](https://recruitingtoolbox.com/speaking-engagements/) - [Contact](https://recruitingtoolbox.com/contact/) # Recruiting Toolbox Blog # Video Interviews: The Next Generation of Bias? [Dawn Burke](https://blog.recruitingtoolbox.com/blog/author/dawn-burke) September 28, 2020 2 minute read  \[This blog post first appeared on [Fistful of Talent](https://fistfuloftalent.com/) in September 2020\] ![](https://blog.recruitingtoolbox.com/hs-fs/hubfs/zoom-1073x604.jpg?width=1000&name=zoom-1073x604.jpg) I’m a fan of the “work video” era. I like the flexibility. I like how, as Apple Facetime ushered in a new way to “personally” stay connected with distant family and friends, Zoom et al. have done the same in the workplace. And I like that I can put a cool light on and make my skin silky smooth. Don’t get me wrong – I miss seeing people in real life, and I get really lonely, but that is not a video platform issue. That’s a COVID-issue. However, your CEO is being force-fed a new flexible/remote reality, much of which will stick once COVID is resolved. But damn it, **with anything new comes unintended consequences, so we must ask ourselves, will video interviewing en masse create a new way to discriminate?** Short answer: why wouldn’t it? My philosophy is to give people (recruiters, hiring managers, decision-makers) the benefit of the doubt about making hiring decisions. I give the benefit of the doubt that decisions are made based on merit and not race. Skills and not gender. Competencies and not “pedigree” (Ivy league education). That is still my philosophy. But… - It is a glass half full philosophy that must be challenged and examined. Always. - Unconscious bias, if you are a human being, it just is. - Job Descriptions are not accurate a lot of the time, so no one is judged on a level playing field. - Time restraints and an excessive need to hire quickly makes us resort to hiring the referral (just like us) versus the unknown. **Now enter video: ** None of the above is eliminated by the new (ish) medium. And… ***Interviewers and decision-makers instantly get a sneak peek into our lives through the living rooms that have become our offices. *** - You hear that baby cry…they must be an unreliable new mother. - You see that copy of *Catcher In The Rye* on their bookshelf…they must be an anarchist who won’t play well with the team. - See that #BLM poster…they must be an angry person of color who will protest and question every policy. - See that diploma from The University of Alabama or The University of Southern Mississippi (my alma maters)… they are automatically qualified! - See that diploma The University of Alabama or The University of Southern Mississippi… they must be white racist, rednecks with an inept education and low cognitive abilities. - See that picture of grandbabies on the desk…they must be too old to bring fresh ideas. Remember when Facebook came around? In a different way, interviewers could “see” the same things that triggered biases. But now… it’s **10x easier to see in real-time**, in real life, the equivalent of “Facebook posts.”  For most HR/TA pros and interviewers, these revelations won’t matter. Since we too are on video from our homes, candidates will probably see our kids, our cat’s booties hogging the screen, and pictures of our favorite artists others may not like. We will also know NONE of these things have anything to do with whether someone is qualified to do the job. But, HR/TA, you must continually challenge your human nature, continuously question what things are influencing your decisions and give some grace to interviewers placed in non-optimal interviewing conditions. And if you are really, really concerned – maybe it’s time for you to use a plain, white zoom background to hide *everything*. Just be prepared… someone’s biases (i.e., mine) could falsely assume you are an overly anxious, uber risk-averse, milquetoast person who may be a drag to be around. Can’t Win… (wink). [Interviewing](https://blog.recruitingtoolbox.com/blog/tag/interviewing), [Featured](https://blog.recruitingtoolbox.com/blog/tag/featured) ## You might also be interested in... #### [Three Major Culture Risks When Hiring at Scale — and How to Address Them](https://blog.recruitingtoolbox.com/blog/major-culture-risks-when-hiring-at-scale) #### [Defining the Corporate Recruiter Role in 2026](https://blog.recruitingtoolbox.com/blog/defining-the-corporate-recruiter-role-in-2026) #### [Stop calling it an intake form. Please.](https://blog.recruitingtoolbox.com/blog/2016/08/31/stop-calling-intake-form-please) ## About Recruiting Toolbox Recruiting Toolbox, Inc. is a specialized management consulting and training firm that helps [companies](https://recruitingtoolbox.com/clients/) recruit better, from startups to world-class brands. Our [consultants](https://recruitingtoolbox.com/about-us/team/) – all former corporate talent leaders – partner with you – heads of recruitment and HR – to improve speed, hire quality, candidate experience, and diversity hiring ROI. And it’s all tailored to your talent goals, culture, budget, and resource model. We work with clients across the globe – 20 countries so far – from our offices in the US. ## Popular Training Programs - [Talent Advisor Recruiter Training](https://recruitingtoolbox.com/training/talent-advisor-training/) - [Recruiting Leadership Lab](https://labs.recruitingtoolbox.com/) - [RLL50 (Heads of TA)](https://labs.recruitingtoolbox.com/rll50/) - [Interviewer / Hiring Manager Training](https://recruitingtoolbox.com/training/interviewer-training/) - [Online Hiring Manager Training](https://recruitingtoolbox.com/training/online-interviewer-training/) ## Best Practices - [What is a Talent Advisor?](https://recruitingtoolbox.com/what-is-a-talent-advisor/) - [How to be a Talent Advisor](https://recruitingtoolbox.com/resources/how-to-be-a-talent-advisor/) - [Talent Advisor Diagnostic Tool](https://go.recruitingtoolbox.com/talent-advisor-diagnostic-tool) - [Hiring Manager Maturity Model](https://go.recruitingtoolbox.com/downloads/white-papers-best-practices/the-hiring-manager-maturity-model) - [Interviewing Diagnostic Tool](https://go.recruitingtoolbox.com/interviewing-effectiveness-diagnostic-tool) ## Contact Us Interested in learning how we can help your teams recruit better?  [Contact us](https://recruitingtoolbox.com/contact/). Want access to more best practices? Like us on [Facebook](https://www.facebook.com/recruitingtoolbox), follow us on [Twitter](https://twitter.com/RecruitToolbox), and follow us on [LinkedIn](https://www.linkedin.com/company/recruiting-toolbox-inc./). Subscribe to our [blog](https://recruitingtoolbox.com/blog-signup/) to receive best practices in your inbox a few times per month. © Recruiting Toolbox, Inc | All Rights Reserved | [Privacy](https://recruitingtoolbox.com/privacy/)