It’s time for more ready, AIM, fire..and less ready, FIRE, aim! :)
Too often, we jump into action mode before pausing and really thinking through our strategy and approach in talent acquisition. We take the order, rush to post the job, and turn on mass sourcing tech before we’re all aligned on the root issues and target. I’ve certainly been guilty of ready, fire, aim. Will AI make this an even bigger problem?
In my latest LinkedIn Talent Solutions blog post, I explore why we do this and what execs want from us instead.
This article first appeared on LinkedIn Talent Blog.
I recently wrote about how important speed is to getting quality talent. We have to move quickly or we risk missing out on the best talent, as the best talent is often impatient.
But we also have to be sure we’re investing time up front in aiming before we fire. We should only move quickly if we’re sure we’ve aimed at the right target.
AI is amazing. It can generate hundreds of tailored outreach messages in minutes. It can find untapped talent based on explicit keywords and patterns and inferred skills. It can move candidates through a process quickly. And it can do most of it — all of it? — faster than an average recruiter.
But — and I say this all the time — just because you can doesn’t mean you should.
I’m worried. Worried that we’re starting to turn on tech that allows candidates to mass apply with no aiming and allows recruiters to conduct mass outreach without aiming. Worried that we’re sourcing way more candidates than we need just because we can.
Execution in recruiting is getting automated. The admin and process pieces of our jobs are shrinking, leaving us more time to do the ready/aim part, while the tech does the fire part. But that means it’s even more important than ever that we’re great at the aiming part. Why? Here are a few reasons:
I was working with a client who has over 100,000 employees, and their head of TA said the headline in the executive offices was “Recruiting is Broken.”
Except it wasn’t.
In fact, almost every metric that measured the part that TA owned was better than before. The real challenge? Attrition was out of control. So, the net “butts in seats” was pretty awful, and those vacancies were costing the business in lost revenue and overtime and more turnover.
The head of TA moved the conversation to focus more on the actual root issues. High turnover was expensive and the symptom of all kinds of root issues. But rather than pausing and “aiming” better at the right problem, the org initially reacted to high turnover with requests for TA to keep on hiring. And only after all the mass hiring was barely adding any net new capacity and the TA leader brought receipts (metrics and facts), the org was ready to invest in better aiming.
Ready, fire, aim became ready, aim, fire.
This was a large-scale example of poor aiming, but it happens at the recruiter/hiring manager req-level, as well. Outside of work, how much time is wasted shopping for homes in neighborhoods we can’t afford? At work, how much time is wasted bringing in candidates when the hiring manager doesn’t even know what he’s really looking for?
How many candidates are interviewed before we realize the interview team has different definitions of “senior” or “leadership” or “A-player” or 1,000 other bias-filled, poorly defined hiring criteria? How much time is wasted because the recruiter is a people-pleasing, customer-focused order taker, lacking the skills and confidence to push back on unrealistic hiring managers or to influence and educate the hiring manager to slow down and define what good looks like before we start posting jobs and sourcing and screening candidates? Poor aiming leads to lots of waste and expensive internal “taxes.”
I talk to executives in tech, sales, ops, and corporate functions almost every week and they want more from us in TA. They want us leading more, which includes helping them aim better.
Yes, of course, they still want us to execute well — we can’t just be good talkers; we have to make hires. But more than ever, they need us to be asking better questions, aligning our work to their business goals, guiding their hiring managers, and improving speed and quality without introducing all kinds of complexity.
Stephen Covey famously talked about the sharpening of the saw in his “The 7 Habits of Highly Effective People” book years ago. He uses the metaphor of a lumberjack who is so focused on cutting trees that he neglects to sharpen his saw, making his work even harder and less efficient.
Today, the tools and tech (the “saws”) we have are better than any time in my 25+ years in TA. They’re capable of doubling the output of a single recruiter. They’re also capable of creating a lot of waste and exacerbating the problems of too many candidates engaged per open req, leading to poor candidate experience, slower time to fill, and fatter funnels.
We need to sharpen our saws! And we need to aim better!
Now is the time to demonstrate to the business we support that our guidance — our aiming skill — is heat-mapped to their talent needs and priorities. That we will adapt our recruiting plans to their needs, not just push a one-size-fits-all set of best practices.
Do you have an example where you’ve paused to aim before launching into something requiring a big effort? How did that compare to your prior attempts where it was more ready, fire, aim? Please share — I’ll post this article on my LinkedIn feed and would love to learn from you.
John Vlastelica is a former corporate recruiting leader with Amazon and Expedia turned consultant. He and his team at Recruiting Toolbox are hired by world-class companies to train hiring managers and recruiters, coach and train TA leaders, and help raise the bar on who they hire and how they hire. If you’re seeking more best practices, check out the free resources for recruiters at TalentAdvisor.com and for recruiting leaders at RecruitingLeadership.com. And if you’re a head of TA from a large company, check out www.RLL50.com for info on our special workshop just for senior recruiting leaders, where we’ll dig into the impact of AI on our TA orgs, redefine the role of the recruiter, and dig into best practices for driving adoption of new tech and role expectations with our recruiters and hiring managers.
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